Refund policy

RETURNS

Please contact HRBerformance LLC to explain the issue with your item and your reason for requesting a return. Unauthorized returns will not be accepted.

Authorized returns are processed ONLY after the item is received and inspected carefully. Returned parts must be unused/original condition and received by HRBerforance LLC no later than 30 days after the sale for a refund. No returns are allowed on custom-built products or custom orders. Deposits for custom orders are not refundable.

HRBerformance LLC reserves the right to deny a return request.

A 20% restocking fee of the full item purchase price will be charged to all returns not due to our error. Customers are responsible for covering the cost of return shipping as well as any supplemental carrier insurance to protect against damage or loss in transit. Please retain the associated tracking information to file a claim in the event that carrier loss or damage occurs. HRBerformance is not liable for returned items lost in transit.

RETURNS DUE TO MANUFACTURING DEFECT

We will gladly accept the return of HRBerformance products that have defects in manufacturing and/or workmanship for 30 days from the date of purchase. We are NOT responsible for incorrect vehicle fitment.  It is the buyer’s responsibility to confirm fitment before purchase.  Defective or incorrect parts will be exchanged upon receipt of the returned part at our expense. Please inspect your merchandise upon receipt to detect any possible issues.